A. Privacy Statement
using our Service, You agree to be bound by the Terms of Service. If You do not agree to our Terms of Service, do not access or use our Service.
B. Personal Data Collected by ImagineBC
When You use our Service, ImagineBC collects information (i) that You knowingly and voluntarily provide when You use our Service (such as through forms, profile screens and our validation process) including registration and account setup information, and (ii) that we are able to collect through Your mobile device including its settings, cookies, and other similar technologies. The following sections and the matrix set forth in Appendix A provide a summary of the types of data You will provide through Your use of the Service and how that data will be stored and used.
- Personal Data that You Knowingly and Willingly Provide
ImagineBC collects the information that You knowingly and willingly provide when You use our Service, including account setup information, profile details, and payment information. We primarily use this information to provide our Service to You. You can choose not to provide us with certain Personal Data, but then You may not be able to take advantage of our Service or other available features we offer. The information that we collect and use may include the following kinds of Personal Data:
- First and Last Name
- Email Address
- Credit and/or Debit Card Information
- Bank Checking and/or Savings account information
- Postal Address
- Mobile Telephone Number
- Login name, screen name, nick name, handle or any other identifier that permits the physical or online contacting of a specific individual
- Date of Birth
- Driver’s License Number
- Passport Number
- Protected Health Information (PHI) that You choose to provide in connection with certain health or data services provided by the Service or third parties
- Employment Information
- Information related to completing the personality assessment provided by Berke
- Information related to completing the financial assessment provided by Syntoniq
- Information collected from the user’s social media sites provided the user has given permission to ImagineBC to access these sites
- Information collected from surveys completed by the user within the Surveys can be created by ImagineBC or by any 3rd party with access to ImagineBC’s BizBase portal
- Location information
Health Information. We may provide opportunities for You to store health information in partnership with a third-party service. ImagineBC will not directly store Your health information and may access and use only anonymized versions of Your health information.
- Personal Data that we collect from You
ImagineBC collects information that is sent to us automatically by Your mobile device. ImagineBC may use this information to generate aggregate statistics about users to our Service. This information typically includes details about Your:
- Mobile Device
- Operating System
- Local Time Zone
- Date and Time of Each User Visit
- Date and time of access to each application page
ImagineBC may use non-Personal Data for various business purposes such as providing customer service, fraud prevention, market research, and improving our Service. The information we receive depends on the settings on Your mobile device. Please check Your device if You want to learn what information You transmit or how to change Your settings.
Aggregate Information. We may aggregate and/or anonymize and/or pseudonymize all information that we collect from You, including Personal Data. This may be done for the purpose of market research and improving our Service.
- Personal Data Collected by Cookies, Web Beacons and Other Technologies
We do not obtain information about You through the use of “cookies” on Your devices. We will notify You in the future prior to installing and using cookies for data collection purposes.
C. How Is Your Personal Data Used?
We will only process Your Personal Data, including sharing it with third parties, where (1) You have provided Your consent, (2) the processing is necessary to provide You with the Services, (3) we are required by law, or (4) processing is required to protect Your vital interests or those of another person.
We may use Personal Data we collect about You on its own or combine it with other information we have about You to:
- Create user accounts and/or profiles through registration;
- Validate Your identity as part of our authentication process;
- Provide our Service;
- Personalize user experiences, such as remembering Your settings and preferences;
- Transfer Your information, such as to servers outside of the United States, or as part of a merger or sale of the business;
- Protect the rights, safety, and information of our members, third parties, as well as our This includes fraud prevention, business or product recalls, prosecuting and defending a court arbitration or similar proceeding, and more; and/or
- Comply with legal requirements, such as in response to a subpoena or similar investigative
FOR INDIVIDUALS WITHIN THE EUROPEAN UNION. With Your consent, we may automatically process Your Personal Data for our Services. Under the European General Data Protection Regulation 2016/679 (“GDPR”), You have certain rights when Your data is processed by automated means. Please see Section K (Your Rights) for information about how to exercise Your rights.
D. Who Can Access the Personal Data We Collect?
We will only transfer Your Personal Data to trusted third parties who provide sufficient guarantees in respect of the technical and organizational security measures governing the processing to be carried out and who can demonstrate a commitment to compliance with those measures. Such transfer will occur only after being explicitly requested or approved by You.
Where third parties are processing Personal Data on our behalf, they will be required to agree, by contractual means or otherwise, to process the Personal Data in accordance with the applicable law. This contract will stipulate, amongst other things, that the third party and its representative shall act only on our instructions, or as permitted by law. ImagineBC may disclose Your Personal Data to the following:
Third Parties You Consent. We will share access to Your Personal Data to third parties to whom You expressly consent to share Your Personal Data.
Agents and Authorized Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples of such functions include performing identify verifications, banking related functions and assessments, providing technical support, providing marketing assistance, processing credit card payments, and providing customer service. We share our users’ Personal Data with these agents as we deem necessary for such third parties to perform their functions, only after receiving Your approval.
Employees. Only authorized employees have access to Your Personal Data and only during the initial identity verification process.
To Comply with Legal Process, Protect ImagineBC, or Enforce our Rights. We may release Your Personal Data when it is necessary to (i) conform to legal requirements or comply with legal process; (ii) enforce or apply our conditions of use and other agreements (iii) protect the rights, safety or property of ImagineBC, our affiliates, service providers, our users or the public, or (iv) prevent a crime or protect national security (including exchanging information with other companies and organizations for fraud protection and credit risk reduction).
E. Selling of Personal Information
We will not sell access to Your information (including Personal Data) unless You expressly consent to the sale.
F. Minors and Children Privacy
Our Service is not directed to children under the age of 18, if You are not 18 years or older, do not use our Service. We do not knowingly collect Personal Data from children under the age of 13. If we learn that Personal Data of persons less than 13 years-of-age has been collected through our Service, we will take the appropriate steps to delete this information. If You are a parent or guardian and discover that Your child or a minor under the age of 13 has posted, submitted or otherwise communicated Personal Data to our Service without Your consent, then You may alert us using the messaging functionality within the Service so that we may take appropriate action to remove the minor’s Personal Data from our systems.
G. Links to Third Party Services
Through our Service You may receive links to third party websites, applications and services not operated by us. These links are provided as a service and do not imply any endorsement by ImagineBC of the activities or content of these sites, applications or services nor any association with their operators. ImagineBC is not responsible for the privacy policies or practices of any third party. We encourage You to review the privacy policies of any third party that You access in connection with our Service.
H. Security, Storage, & Retention
We take reasonable technical and organizational precautions to protect the confidentiality, security and integrity of Your Personal Data. Although we use security measures to help protect Your Personal Data against loss, misuse or unauthorized disclosure, we cannot guarantee the security of information transmitted to us over the Internet. While we strive to use commercially acceptable means to protect Your Personal Data, there is no guarantee that information may not be accessed, disclosed, altered or destroyed.
The Personal Data that You provide to us is generally stored on servers located in the United States. If You are located in another jurisdiction, You should be aware that once Your Personal Data is submitted through our Service, it will be transferred to our servers in the United States and that the United States currently does not have uniform data protection laws in place.
We will retain Your Personal Data in readable form only for the period necessary to fulfill the authentication process whereby ImagineBC validates Your authenticity using various forms of identity for the purpose of opening an Account.
I. International Users – Consent to Transfer
We are headquartered in the United States of America. Your Personal Data may be accessed by us or transferred to us in the United States or to our affiliates, partners, merchants, or service providers who are located worldwide. If You are visiting our Service from outside the United States, be aware that Your information may be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. By using our Service, You consent to any transfer of this information.
K. Your Rights
- Correction & Removal
If during the period of time following submission of Personal Data and prior to successful verification (after which all Personal Data used for verification will be deleted by ImagineBC) any of the information that we have about You is incorrect, or You wish to have information (including Personal Data) removed from our records, please contact us using the messaging functionality within the Service. We will respond to such inquiries within fifteen (15) business days.
- Your European Union Rights
FOR INDIVIDUALS IN THE EUROPEAN UNION. Under GDPR, You have the right to not provide Your authorization for any use of Your Personal Data for marketing purposes. We will always request Your authorization if we intend to use Your Personal Data for such purposes or if we intend to disclose Your information to any third party for such purposes. You can exercise Your right to prevent such processing by withholding Your authorization at any time for any reason. You can also exercise the right by contacting us using the Report an Issue section on our application.
Recognizing that ImagineBC’s access to and control over Your Personal Data will be very limited by scope and duration (as described elsewhere in this policy), to the extent and for the duration that ImagineBC has such access, You have the right to:
- request access to any Personal Data we hold about You as well as related information, including the recipients or categories of recipients to whom the Personal Data has been shared, if any;
- obtain without undue delay the completion of any incomplete Personal Data or the rectification of any inaccurate Personal Data we hold about You;
- request Personal Data held about You to be deleted provided the Personal Data is not required by ImagineBC for compliance with a legal obligation under European or Member State law or for the establishment, exercise or defense of a legal claim;
- prevent or restrict processing of Your Personal Data, except to the extent processing is required for the establishment, exercise or defense of legal claims; and
- request transfer of Personal Data directly to a third party where this is technically
Where You believe that ImagineBC has not complied with its obligations under this Privacy Notice or European law, You have the right to make a complaint to an EU Data Protection Authority.
You can exercise any of these rights by contacting us using the Report an Issue section in the mobile application.
L. Privacy Inquiries
For the purposes of GDPR, the Data Controller is ImagineBC, Inc. registered in Maryland with a registered address at 18310 Montgomery Village Ave., Gaithersburg, MD 20879.